Team leader
5 Nos.
5157
Full Time
2.0 Year(s) To 3.0 Year(s)
240000.00 LPA TO 300000.00 LPA
Other - Other
Job Description:
Requirement:
· Experience in Banking process preferred.
· To ensure team achieve productivity and quality roster adherence.
· Manage a large and diverse team of CSAs working towards pre-defined targets.
· Responsible for maintaining discipline and absenteeism of team on the floor.
· Responsible for staff retention within the team.
· Ensure prompt and accurate service and achievement of targets.
· Should be currently in the TL or Team Coach role.
· Hands on experience in Quality check and parameter in VOICE process, preferably in Banking Domain.
Key Skills :
Company Profile
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.