Student support executive

Leading Share Broking Company Hiring for Student support executive

Mumbai Rozgaar Pvt Ltd (5 Opening)
1.0 Year(s) To 3.0 Year(s)
240000.00 LPA To 300000.00 LPA
Other - Other

Job Profile

  • Call all Entry Level and Mass Market students and identify the batch and language that they want to attend
  • Ensure that the registrations of all students are completed
  • Complete on-boarding process of all Customers and resolve any level I technical issues.
  • Be a Moderator and assist the Instructors in conducting the Online classes.
  • Ensure customer attendance
  • Ensure that all students take the test after completion of education
  • Follow up and communicate with the students when their certificates have been dispatched
  • Respond to all Inbound calls and solve student queries
  • Resolve all student queries raised from the Web.
  • Escalate all level II technical queries to the IT helpdesk
  • Conduct and track customer satisfaction surveys
  • Identify potential customers for up-selling

Company Info

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Company is India's leading broking house providing services from easy online trading, research to wide array of financial products. Sharekhan not just allows you to trade in all the market segments but also offers finest services like investment options, share market news, research reports, stock quotes, fundamental and statistical info across equity, mutual funds, IPOs and much more. With these attributes, the company earns a powerful position in Indian Stock broker Industry . Having Multipile openinigs acorss Pan India

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