Trainer - Voice & Accent

Leading MNC Hiring for Trainer - Voice & Accent

Mumbai Rozgaar Pvt Ltd (1 Opening)
1.0 Year(s) To 4.0 Year(s)
400000.00 LPA To 500000.00 LPA

Job Profile

• The Trainer provides Communication and soft skills training required for on boarding new Analysts, refreshingthe skills of current Analysts, training Analysts for new roles (switching groups, promotion to Tier 2,promotion to Group Lead), and training Group Leads on soft skills. 
Deliverables include:
• Training Material Development 
• Adjust material to local culture and needs
• Work with the Training Lead to evaluate existing material for timeliness,
content and gaps
• Develop custom material as required (particularly soft skills, accent
remediation, communication specific to offshore, etc.).
• Delivery of Communication Training
• Deliver Communication training to CyberTech Analysts and recruits
• Evaluate Analysts and recruits based on successful absorption of material
• Delivery of Soft Skills Training including customer service, communication and accent remediation.
• Evaluate Analysts and recruits based on successful absorption of material.
• Mentor Analysts and candidates in a one-on-one fashion to improve skills

Company Info

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Company is managed by a professional Board of Directors, including an appropriate mix of management (inside) directors and independent (outside) directors. Company is managed by a professional Board of Directors, including an appropriate mix of management (inside) directors and independent (outside) directors.Company is managed by a professional Board of Directors, including an appropriate mix of management (inside) directors and independent (outside) directors

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