Trainer
Job Description:
• Prepares for training delivery and delivers various learning methodologies to ensure effective and consistent delivery.
• Varies delivery style to fit the audience and builds learner engagement and motivation through adult learning principles.
• Manages the learning environment and provides constructive feedback to training participants while ensuring learning outcomes are met.
• The Trainer will monitor the impact of learning solutions to ensure their effectiveness within new hire and post new hire training.
• The Trainer will gather data to identify the impact of learning and performance solutions and leverage data to provide recommendations for improvements.
• Using tracking and data collection tools, the Trainer will analyze and track associate performance 30/60/90 days out of new hire training to ensure performance expectations are met.
• Graduates
• 2 or more years in a contact center preferably from Outbound Sales
Key Skills :
Company Profile
To be a ---ly preferred business process transformation partner for our clients, creating value in their business through innovative outsourcing ---.
Make our clients more competitive
Seven values that weave the different cultures across our company and its subsidiaries into one fabric
Company operates a --- network of 66 customer experience centers across the U.S., Canada, the UK, India, the Netherlands, France, Germany, Italy, Jamaica, UAE, and the Philippines. We deliver 67% of revenues locally, enabling intimate customer relationships and long-term, sustainable results.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.