Deputy Manager_MICE

Job Description:

Job Purpose
As our Deputy Manager you will lead strategic sourcing, negotiations, and vendor partnerships for domestic and
international MICE programs. The role focuses on securing optimal deals across hotels, venues, and travel
services while ensuring quality standards, cost-efficiency, and seamless coordination for client and internal events.
Key Responsibilities / Accountability
• Hotel & Venue Sourcing Strategy
Identify, evaluate, and finalize properties (domestic and international) based on event briefs, budgets, and
experience objectives. Build a robust database of hotels, venues, and DMCs.
• Vendor Negotiations & Commercial Closures
Negotiate commercial rates, value additions, cancellation terms, and payment schedules to optimize
margins for each program.
• Client & Internal Event Support
Coordinate venue bookings and logistics for client-facing MICE events, internal offsites, annual meets,
and company-wide travel.
• Contracting & Partner Relationship Management
Manage end-to-end contracting with hotels, logistics agencies, and visa partners. Maintain long-term
relationships to ensure priority service and preferential rates.
• Cost Planning & Budget Compliance
Work closely with the finance team to estimate costs, track budgets, and ensure all bookings stay within
allocated limits while delivering premium experiences.
• Market Intelligence & Benchmarking
Stay updated with hospitality trends, new properties, seasonal pricing, and industry updates to offer
clients fresh, differentiated options.
• Documentation & Process Coordination
Ensure all hotel and travel documentation, GST compliance, and commercial approvals are in place
before execution.
Required Qualifications & Experience Required Skills & Competencies

• Graduate in Hospitality, Travel, or Event
Management; MBA preferred
• 5–7 years of relevant experience in hotel/venue
sourcing, event logistics, or MICE operations
• Strong network of domestic and international
hotel chains, venue partners, and travel
aggregators

• Prior experience handling sourcing for large-
scale corporate events and incentive programs

• Excellent negotiation and vendor management
skills
• Deep understanding of hotel contracts,
rooming blocks, banquet coordination, and
value add-ons
• Strong communication and client coordination
abilities
• High commercial acumen and cost sensitivity
• Organized, proactive, and process-driven
• Willingness to travel (domestic and
international) based on project needs
• Strong team orientation and multitasking ability

Drivers for Excellence

Become a NeoKnight. Shape stories. Drive response. Lead the change.

FINANCIAL
CUSTOMER
PEOPLE
BUSINESS

Ensure clients receive high-quality
properties that align with brand
expectations, attendee comfort, and
program design.
Act as a consultative sourcing partner
during client pitches and program
planning.
Optimize hotel and travel spends through
strategic negotiation and bulk booking
advantages.
Improve margins by securing best-in-class
rates, added amenities, and value-based
contracts.

Collaborate closely with the MICE team,
response unit, and operations to ensure
seamless planning and execution.
Share vendor insights and training with junior
team members to build internal capability.

Build a sustainable supplier ecosystem that
supports scale, customization, and service
excellence across verticals.
Enable speed and agility in venue finalization
and booking processes.