Business Development Executive

Job Description:

Job Summary
The Business Development Executive – Student Business (B2C) will be responsible for directly engaging with students and parents planning overseas education. The role focuses on guiding them through the complete foreign remittance process for tuition fees and living expenses via FRR Forex. The incumbent will manage end-to-end customer interactions, including pre-sales, sales, and post sales support, while also contributing to revenue growth through cross-selling of allied services.

Key Responsibilities

Student & Parent Engagement (B2C):
 Act as the primary point of contact for students and parents for overseas education-related remittances.
 Handhold customers through the entire remittance lifecycle, ensuring a smooth and compliant experience.
 Collect, verify, and ensure submission of all mandatory documents required for foreign remittance.

Sales & Revenue Generation:
 Follow up with students for semester-wise tuition fees and living expense remittances (typically two cycles per year).
 Maximize margins per transaction while maintaining transparency and customer trust.
 Cross-sell value-added services such as education loans, visa facilitation, and insurance to increase overall revenue.

Customer Education & Relationship Building:
 Conduct webinars and virtual sessions for students and parents to explain forex rates, remittance processes, and regulatory requirements.
 Address customer queries and concerns proactively to build long-term relationships and repeat business.

Channel & Business Expansion:
 Collaborate with education consultants to support student conversions and increase inbound student referrals.
 Contribute to expanding FRR Forex’s presence in the student remittance market through consistent B2C outreach.

Key Performance Indicators (KPI’s)

Achieve target for the FY
 Absolute revenue (Margin) target 
 Transaction value target 
 Students target 

Handhold each student / parent through the remittance process

Increase the base of education consultants
 Add (target number) of UG consultants 
 Add (target number) of PG consultants 

Organise (target number) of webinars with each onboarded consultant

Qualities & Attributes
1. Two + years of experience in Overseas education consultants (No Byju’s experience) 
2. Excellent communication, negotiation, presentation & interpersonal skills 
3. Ability to build and maintain relationships with students, parents & educational consultants 
4. Proficiency in market research, lead generation, and sales funnel management 

Working Days: 6 days – 9:30 AM to 6:30 PM (Mon to Sat)