E-Commerce Sales Manager

Job Description:

Role Overview:
We are seeking a dynamic and results-driven E-Commerce Sales Manager to drive online sales and brand presence across all digital platforms. This role will be instrumental in building and scaling the e-commerce division while contributing to the company’s digital marketing strategy.

Key Responsibilities:

• Drive e-commerce sales growth across all digital platforms.
• Achieve monthly, quarterly, and annual revenue targets.
• Oversee product listings and catalog management on all online platforms (Amazon, Flipkart, Blinkit, etc.).
• Manage order fulfilment, inventory control, and ensure seamless coordination with operations and logistics.
• Plan and execute promotions, advertising campaigns, and platform-specific sales initiatives.
• Build and expand a strong online presence for the company's brands, ensuring brand consistency and visibility.
• Research and onboard new e-commerce platforms and identify emerging digital sales channels.
• Coordinate with distributors and identify opportunities to appoint new distributors in key regions.
• Work closely with the logistics team to optimize packaging, reduce costs, and improve overall processes.
• Collaborate with the billing and finance teams to ensure timely posting of invoices, refunds, and documentation.
• Monitor payments, returns, and platform chargebacks, ensuring healthy profitability.
• Regularly review the P&L by brand and platform to identify trends and opportunities for improvement.
• Collaborate with the social media team to align e-commerce strategies with digital marketing efforts, including product promotions, influencer partnerships, and audience engagement on platforms like Instagram, Facebook, and LinkedIn.
• Stay updated on market trends, competitor strategies, and innovations in e-commerce.

Requirements:

• Minimum 3 years of experience in FMCG sales, preferably in the Food & Beverage industry.
• Proven track record in e-commerce sales and account management.
• Strong knowledge of online marketplaces and platform algorithms.
• Excellent communication and negotiation skills.
• Fluency in English (written and spoken) is essential.
• Strong networking abilities and relationship-building skills.
• Experience working with cross-functional teams and managing projects independently.
• Proficiency in analytics tools and data-driven decision-making.
• Basic understanding of social media marketing and its role in e-commerce success.
• Self-starter with an entrepreneurial mindset and a hands-on attitude.
• Ability to take complete ownership of the e-commerce division.